Imagine growing from $0 to a $500M market capitalisation in five years and having confidence in only one outsourced IT provider to give you the technical capacity to take you there…..
Imagine growing from $0 to a $500M market capitalisation in five years and having confidence in only one outsourced IT provider to give you the technical capacity to take you there…..
The challenge
Commencing with only five Directors, Silver Lake is a large ASX 200 listed gold producing and exploration company. Their resource base is in remote highly prospective regions including Mt Monger and Murchison goldfields and the Great Southern district of WA. Their strategy is to develop large production centres at Mount Monger, in the Murchison and the Great Southern with multiple mines at each centre.
Talking about that strategy is the easy part.
At the heart of the Silver Lake challenge was a need to connect sites in metropolitan, country and remote locations—from Perth to Kalgoorlie, from site to site, and to smaller remote sites. No single solution would be sufficient for this to be achieved effectively – Silver Lake required a multi-faceted approach.
Beyond this challenge were a smaller subset of technical issues: security, the rapid growth and expansion of the existing network, remote support, secured remote access and how to plan and deploy vendors.
The engagement brief
Silver Lake initially employed Reseau to set up and support voice and data capability when they moved into a new office and listed on the stock market. As the company has grown Reseau has delivered set up and support for every new and acquired site.
The Reseau Process
Technical considerations
What is unique about the Reseau solution?
The uniqueness of Reseau’s solutions lies in the ability to restore and create function and efficiency from a situation where there had been little. The solutions and technology in themselves were not necessarily unique, it was the application of these technologies that brought function to the IT operation.
By developing detailed planning and systems and strong relationships with third party providers, Reseau was able to deliver the tailored solution Silver Lake required. Experience with a diverse range of technologies without being tied to any single proprietors solutions allowed them to integrate a range of solutions for the optimal outcome.
In a highly competitive environment where mining companies are considered prized clients, Silver Lake has suppliers knocking on their doors for business every day. Silver Lake not only has retained Reseau without the need to establish in in-house technical team, but they are now developing the relationship.
Reseau’s unique flexible partnership approach is reflected in the continued expansion of services they provide to Silver Lake. They are currently working to develop data mining, document management and information management services to provide accurate reporting and forecasting.